Seb James
20/6/2024
30/9/2024

Retail in the 21st Century: Seb James, CEO of Boots, Discusses Health, Technology, Data and the Customer

In a world where competitive survival has become rarer, one UK retail institution has survived for 175-years, remains a trusted brand, with over 50,000 employees, 2,000 stores and 4,000 pharmacists.

Pause icon
0.00.00
1X
1.5X
2X
Next Arrow
30S
Next Arrow
transcript
Plus icon

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

More Information

Interested?
Keep Reading

Today Boots is part of the US Walgreens Boots Alliance, an entity with sales of $140 billion and one of the world’s largest purchasers of prescription drugs. 

In this episode we aim to explore the future of retail, the big drivers of change, the overload of the health systems and how pharmacies may play a vital role, technology, data and what customers want.

Seb James discusses the demise of the department store, increasing specialisation, how data allows for tailoring of customer preferences, what AI might offer and the notable rise in theft since COVID-19.

The Money Maze Podcast is Proudly Sponsored By

Never miss an episode
Receive a detailed breakdown of key points discussed in every new episode, paired with a range of useful related links and resources, helping you level up your industry expertise! Delivered straight to your inbox on a biweekly basis.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
No items found.